Terms and Conditions

Welcome to www.purechanan.co.za ("the Website"). These Terms and Conditions ("the Terms") govern your use of the Website and the purchase of any products from us.


Definitions

• "We" or "us" means Pure Chanan, the owner of the Website.

• "You" means the person accessing or using the Website or purchasing products from us.

• "Products" means the Healing Day Oil, Night Oil, and Healing Scrub and any other products listed and available for purchase on the Website.


Use of the Website

1. By accessing or using the Website, you agree to be bound by these Terms.

2. You must be at least 18 years old to use the Website or purchase products from us.

3. You must provide accurate and complete information when creating an account or making a purchase.


Product Information

1. All product information, including ingredients, directions for use, and product descriptions, is available on the Website.

2. We strive to ensure that all product information is accurate and up-to-date, but we make no warranties or representations regarding the accuracy or completeness of such information.


Ordering and Payment

1. To place an order, you can select the products you want to purchase and check out for payment. Courier fee’s will be excluded from the product pricing.

2. You must provide a valid email address, phone number, and shipping address.

3. Payment is due at the time of order. We accept [list payment methods, e.g., credit cards, PayPal].

4. Prices are inclusive of VAT and exclusive of shipping costs.


Shipping and Delivery

1. We aim to dispatch all orders within [timeframe, e.g., 24-48 hours].

2. Shipping costs and estimated delivery times are available on the Website and will mostly be calculated after the order has been placed and be subject to the quantity of your order.

3. We are not responsible for delays or failures in delivery caused by circumstances beyond our control.


Returns and Refunds

1. We do not do refunds, unless you received a broken item upon delivery or you have a valid reason for your refund request. This will be taken up with the Owner of the company directly Anneke Egan 069 147 1743

2. To initiate a return, please contact us via email or phone.

3. We do not do refunds but if we find that you have a valid request we will replace the product for you.


Liability and Disclaimer

1. We make no warranties or representations regarding the suitability, effectiveness, or safety of our products.

2. You use our products at your own risk.

3. We shall not be liable for any damages, losses, or expenses arising from the use of our products or the Website.


Intellectual Property

1. All content on the Website, including text, images, and trademarks, is our property or licensed to us.

2. You may not reproduce, modify, or distribute any content from the Website without our prior written consent.


Changes to Terms

1. We reserve the right to modify these Terms at any time.

2. Changes will be effective immediately upon posting on the Website.


Governing Law

1. These Terms shall be governed by and construed in accordance with the laws of South Africa.


Contact Us


If you have any questions or concerns about these Terms or the Website, please contact us at:


Pure Chanan

info@purechanan.co.za

Anneke 069 147 1743 (WhatsApp is best)


By accessing or using the Website, you agree to be bound by these Terms.


Date of Last Update

These Terms and Conditions were last updated on 25/02/2025.